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i blogged on 2004-04-30 @ 7:58 p.m./b>

Reception101

Ok.

If you are going for a job in reception you should consider the following:

1. Nearly the most important part: remember the bloody company you work for.

2. Most important, and you boss has reason to worry if you forget this one: Remember your name.

3. Extract the details you require to take a message successfully, nicely: Simply saying "What do you want" is not considered polite.

4. Don't hang up on the customer. Even if your boss has given you permission to hang up on the customer if they yell at you, don't pretend they are yelling at you and hang up, the chances are, they're yelling at you cause you're a brain dead moron who couldn't answer a phone if a book on "How to be a successful receptionist" hit you in the head.

5. Don't bitch about the customer when you think they are on hold and they are not in fact, on hold.

6. When relaying a phone message to the intended recipient, try to give them the revised edition.. If after 15 seconds you haven't got to the punchline, you can very well expect to be knocked out.

6. Don't argue with your boss. He's the boss, he holds your paycheque. Don't piss him off.

The brain dead idiot moron that we have in our office has broken ALL OF THE ABOVE RULES in his time in our office. He truly brings light to the term "mentally challenged"

Yesterday, one of the guys in the factory thought he'd coloured his hair, so, he goes up to BDIM (brain dead idiot moron) and says:

"You dyed your hair BDIM?"

BDIM: (completely matter of factly "Oh no, i didn't colour my hair, i just conditioned it."

Totally. Straight. Faced.

Huh?

Also, BDIM.. if you want to get along in this office SITING IN YOUR CAR AT LUNCHTIME LISTENING TO TECHNO MUSIC WILL NOT HELP YOUR CAUSE YOU DICKHEAD.

He seriously needs to brush up on his people skills... hiding from people will not help.

Refering to people on the phone by the full name pisses them off. Ringing Joe Blogs, and then leaving the following message on their voice mail makes you sound gay:

"Uh, um... Yes.. um.. Joe Bloggs, is BDIM from (company name) um.. just like to tell you.. um.. ....."

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAARJGH

Am I over reacting? Seriously?

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