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i blogged on 2002-11-20 @ 10:55 a.m./b>

Not without My Modem

Oh, how thoroughly depressing....

As you are all well aware, my phone line saga has been worsening....

I got a new modem,

YAAAY

But my connection speed still sucks

grrrr....

So today i rung telstra, and they said "You know we only garuantee a connection speed of 19.2kbps"

To which i replied "Yes, but over the last 4 years, i've had a connection speed of nothing under 45.9kbps and i'm not about to take that lying down, there are faults on this line, i'm still getting disconnected for no reason with the new modem, and i don't like it!!"

They told me they'd test the line, and that could take 5 working days..grrrr....

In the meantime, i have to proove that my modem doesn't work at their garuanteed speed. So twas with heavy heart and light kidneys, that I rang KOOEE, and requested an initialization command to lock my modem down to 19.2kbps.

Oh the pain....

How thoroughly depressing.....i can walk faster than what my modem is operating at the moment, and the first drop out I get, you can bet your ass (the donkey type) that I'm gonna be on the horn (phone) to telstra demanding a new line, or broadband, or compensation, or something like that.

Speaking of telstra, has anyone rung them lately....do you like the new "Voice System" they are trialing.....

Goes a little something like this"

"(overly cheery voice makes you hate them already)Hello! And welcome to telstra, we're trialing a new voice recognition system at telstra, that allows you to tell me what you need, you can speak to me, you can even interupt me! Now, where do you want to go, Simply tell me where. Billing and Enquiries, Connections and Disconnections, Faults, General Enquiries"

"Er, um, fau--NO NO! General Enquiries"

"I'm sorry, I didn't understand, to hear these options again, simply say repeat"

"repeat!!!"

"Billing and Enquiries, Connections and Disconnections, Faults, and General Enquiries"

"Um, General Enquiries"

"Did you choose general enquiries, if this is correct please say yes"

"Yes"

"Good, Now i need to find out what area to trasnfer you to, for New deals, Say package deals, for Internet Enquiries, say Internet, For -"

"I JUST WANT TO SPEAK TO A HUMAN"

"I'm sorry I didn't understand what you said"

"I KNOW, YOUR A SODDING COMPUTER!!!!!!!!PUT ME THROUGH TO THE HUMANS"

"To go to the main menu, say back"

"BAAAAAAAAAAAAAAAAAAAAAAAAACK"

"Hello and Welcome to telstra"

"AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAARGH"

SLAM

Comments!!